Refund policy

We want you to be confident buying on Gradient Code.

Refund window

You may request a refund within [to be confirmed] days of purchase, provided you have not completed a substantial part of the course. Requests outside this window, or after substantial use, are considered case by case.

How to request

Write to [to be confirmed] from your registered email with your order details and the reason. We aim to respond within a few working days.

What happens

• Approved refunds are returned to the original payment method through our payment gateway; timing depends on your bank or UPI provider.
• When a refund is processed, access to that course is removed and any referral commission on the order is cancelled.

Not refundable

Purchases where content was misused (for example downloaded or shared), accounts closed for breaking the Terms of use, and free courses.

Failed or duplicate payments

If money was debited but the course did not unlock, first press "Check payment status" on the payment result page. If it still hasn't unlocked, contact [to be confirmed] with the transaction reference; unconfirmed or duplicate debits are refunded by the gateway.